Placing Orders
Terms and Methods of Payment
Prices
Availability and Brands
Delivery and Freight
Return of Goods Policy
Placing Orders
All orders placed should include item code, product description, quantity, price and freight and handling charges (see below).
Orders may be placed by phone, fax, mail or e-mail. Please quote your purchase order number and payment details. Minimum order amount is PhP 5,000.00.
back to top
Terms and Methods of Payment
The cost of recovering any default of payments will be borne by the customer. Court in Pasig City, Philippines has sole jurisdiction. The goods remain property of Inmed Corporation until full payment is received. Insurance is always the responsibility of the overseas customers; we do not insure export consignments.
back to top
Prices
Prices are negotiable for bulk requirements. Please contact our sales department.
Prices are quoted in Philippine Peso inclusive of VAT.
Prices are subject to change without prior notice.
We reserve the right to rectify prices quoted in the invoice, if found to be incorrect.
back to top
Availability and Brands
Common types and sizes are usually available ex stock. Unpopular types and sizes will require minimum 6 weeks delivery time.
We endeavor to stock all items displayed in this site at all times. However due to unforeseen and/or unexpected circumstances there is always a possibility that we may temporarily run out of stock of a particular stock item, we will exercise our discretion and supply an alternative brand of comparable quality to save you the convenience of back ordering.
If back ordered item is no longer required, please advise our after sales service.
back to top
Delivery and Freight
In Metro Manila, delivery is free.
N.B For bulky or heavy consignments which exceed the above, extra freight will be invoiced at cost.(P.O.A.) For provincial and overseas delivery, customers will be informed the freight cost by email, and the customer must approve the freight charge by email of fax before delivery.
back to top
Return of Goods Policy
Returning Goods
Prior approval must be obtained from our after sales staff on +63.2.5711888 or email our sales department at support@inmed.com.ph before returning goods.
A Return Authority Number (R.A.N.) form will be sent to you once the return is authorized. The form is to be attached with goods together with a copy of our delivery receipt/invoice and any other relevant correspondence.
Goods returned must be in their original packaging.
Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made within two (2) working days of receipt of goods.
Goods will be accepted for credit or replacement at the sole discretion of the management of Inmed Corporation.
Collection of Goods
Inmed Corporation will arrange for goods to be collected, unless otherwise agreed in writing.
If the goods have been returned without any written authorization by Inmed Corporation, the company will not be responsible for any charges (for any reason) such as freight, insurance and custom duty etc.
Claims for Breakages (Export customers only)
Claims for breakages must be referred to your insurers. We do not insure export consignments.
10% Re-stocking fee
Goods returned due to orders placed incorrectly will be subject to a 10% restocking fee with a minimum fee of PhP500.00.
Issue of Credit
Inmed Corporation reserves the right to refuse or delay credit or replacement unless the procedures for the return of goods have been followed.
back to top |
